tya365 Privacy Policy

1 Introduction

This Privacy Policy applies to all services provided by tya365 through its website and mobile app. It covers how personal data is collected when you register an account, use the platform, make financial transactions, or contact our support team.

By registering on tya365 and using our services, you acknowledge that you have read and understood this Privacy Policy. We encourage you to review it periodically, as it may be updated to reflect changes in platform practices or applicable Philippine regulations. Continued use of the platform after any update constitutes acceptance of the revised policy.

2 What Information We Collect

tya365 collects personal information across several points of interaction with the platform. The categories of data we collect include:

tya365 does not collect data beyond what is reasonably necessary to operate the platform, verify account holders, process financial transactions, and comply with applicable obligations. You are not required to submit sensitive personal information beyond what is needed for the KYC identity verification process.

3 How We Use Your Information

Personal data collected by tya365 is used for the following purposes:

• Account creation and management — Setting up and maintaining your tya365 account, verifying your identity, and enabling secure login through OTP authentication.
• Transaction processing — Processing deposits and withdrawal requests to and from your registered Philippine bank account or local e-wallet in Philippine Peso.
• Platform operation — Delivering the gaming services you access, including live casino, slots, sports betting, and eBingo, and maintaining service continuity across your sessions.
• Compliance and fraud prevention — Meeting applicable legal and anti-money laundering obligations, detecting account abuse or fraudulent activity, and acting on prohibited conduct in line with our Terms & Conditions.
• Customer support — Responding to queries, resolving disputes, and maintaining records of support interactions for quality and accountability purposes.
• Platform improvement — Using aggregate, anonymised data to understand how the platform is used and to improve the product experience for Filipino players over time.
• Responsible gaming — Monitoring gaming activity patterns to identify accounts that may benefit from responsible gaming interventions, in line with our commitments on the Responsible Gaming page.

tya365 does not use your personal data for unsolicited marketing to third parties, nor do we apply automated profiling that produces legal or similarly significant effects on your account without human review.

4 Data Sharing and Disclosure

tya365 does not sell, rent, or trade personal data to third parties. Data is shared only in the following limited circumstances, and only to the extent necessary:

• Payment processors and financial partners — When you make a deposit or request a withdrawal, relevant financial details are shared with the payment service providers that facilitate those transactions. These partners are bound by their own data handling standards.
• Identity verification providers — During KYC verification, identity documents and related data may be shared with accredited identity verification services to confirm your eligibility to use the platform.
• Technology and infrastructure providers — tya365 works with technology partners who provide server infrastructure, security monitoring, and platform services. These providers are contracted to handle data only as directed and within defined security standards.
• Legal and regulatory requirements — tya365 may disclose information to competent Philippine authorities when legally required to do so, including in response to lawful orders related to fraud, money laundering investigations, or other legal proceedings.
• Business transfers — In the event of a merger, acquisition, or significant corporate restructuring, personal data held by tya365 may be transferred as part of that transaction. Affected players would be notified through their registered contact details.

5 Cookies and Session Tracking

tya365 uses cookies and similar technologies to support platform functionality and improve your experience. These include:

• Essential cookies — Required for the platform to function. These manage your login session, maintain security tokens, and keep your account authenticated while you navigate between sections of the site.
• Functional cookies — Remember preferences such as your last visited section or interface settings to reduce repetitive actions during a session.
• Analytics cookies — Collect aggregate, anonymised data about how players move through the platform — which pages are visited most, how long sessions last, and where players typically exit. This data helps tya365 improve the platform.

You can control cookie behaviour through your browser's privacy or cookie settings. Disabling essential cookies may prevent parts of the platform from functioning correctly. Analytics cookies can typically be disabled without affecting your ability to log in or play.

6 Data Security

tya365 takes the security of your personal data seriously and applies multiple layers of protection:

• SSL encryption on all data transmitted between the tya365 platform and your device, preventing interception on the network layer.
• OTP two-factor authentication on every account login, so access requires both your password and the one-time code sent to your registered Philippine mobile number.
• Access controls limiting which internal personnel can view account data, governed by role-based permissions and logged access records.
• Secure data storage using encrypted databases with backup and recovery procedures, ensuring data availability and protection against loss.

While tya365 applies industry-standard security practices, no platform can guarantee absolute security against all possible threats. You are responsible for keeping your own login credentials confidential and for logging out of shared devices after a session. If you believe your account has been compromised, contact tya365 support immediately at [email protected].

7 Data Retention

tya365 retains personal data for as long as your account is active and for a period afterward as required to meet legal, financial, and compliance obligations. Transaction records, identity documents submitted during KYC, and gaming activity logs are retained for the periods prescribed under applicable Philippine law.

If you request account closure, tya365 will deactivate your account and retain only the minimum data necessary to comply with legal obligations. Data that is no longer needed and is not subject to a legal retention requirement will be securely deleted or anonymised.

8 Your Rights Over Your Data

As a Filipino player registered on tya365, you have the following rights in relation to your personal data. To exercise any of these rights, contact the tya365 support team through the platform or at [email protected].

• Right to access — Request a copy of the personal data tya365 holds about your account.
• Right to correction — Ask us to correct inaccurate or incomplete information on your account, such as an incorrect mobile number or address.
• Right to erasure — Request deletion of your personal data, subject to legal retention requirements. Some data cannot be deleted if it is needed to meet financial or compliance obligations.
• Right to object — Object to specific uses of your data, particularly where processing is not strictly necessary for the core function of your account.
• Right to data portability — Request your data in a commonly used, machine-readable format in applicable circumstances.

tya365 will respond to data rights requests within a reasonable time period in line with applicable requirements. We may need to verify your identity before acting on a data request to ensure the security of account information.

9 Minors and Under-Age Players

tya365 is strictly restricted to individuals aged 21 and above. We do not knowingly collect personal data from minors. If it comes to our attention that a registered account belongs to a person under the age of 21, that account will be suspended and any personal data associated with it will be handled in accordance with our legal obligations. If you believe a minor has registered on tya365, please notify us at [email protected] immediately.

10 Changes to This Policy

tya365 may update this Privacy Policy from time to time to reflect changes in how the platform operates, changes in applicable Philippine law, or changes in industry best practices. When significant updates are made, players will be notified through their registered contact details or through a visible notice on the platform.

The "Last updated" date at the top of this page indicates when the most recent revision was made. We encourage you to check back periodically. Continued use of tya365 after an update has been posted constitutes acceptance of the revised Privacy Policy.

11 Privacy Contact

If you have questions about this Privacy Policy, how your data is handled, or if you would like to exercise your data rights, please get in touch with the tya365 support team:

• Email: [email protected]
• Live chat: Available within the tya365 platform and the tya365 app, 24/7

For privacy-related inquiries, please include your registered email address and a brief description of your request so the team can assist you efficiently.